Your Pet's SafetyIs Our Priority

We've built comprehensive safety standards to ensure every pet travels safely and comfortably from pickup to delivery.

How We Keep Pets Safe

Background Checks

Every handler undergoes comprehensive criminal background checks, including national and state-level screenings.

Vehicle Inspections

All handler vehicles must pass safety inspections and meet our standards for pet transport, including climate control and proper restraint systems.

Insurance Coverage

Handlers on our platform are required to carry commercial pet transportation insurance.

Real-Time Tracking

Monitor your pet's journey with GPS tracking and receive regular photo updates from the independent handler.

24/7 Support

Our emergency support line is always available. If anything goes wrong, help is just a call away.

Emergency Protocols

Handlers are trained in pet first aid and have clear protocols for veterinary emergencies during transport.

Our Safety Standards

Handler Requirements

  • Valid driver's license with clean driving record
  • Minimum 2 years driving experience
  • Criminal background check clearance
  • Pet first aid certification
  • Proof of commercial pet transport insurance
  • Verified references from pet industry professionals

Vehicle Standards

  • Climate-controlled cabin
  • Proper pet restraint systems (crates, harnesses, or barriers)
  • Regular maintenance and safety inspections
  • Emergency kit including first aid supplies
  • Adequate space for pet comfort
  • Clean, smoke-free environment

Trip Safety Protocols

  • Regular rest stops every 2-4 hours
  • Fresh water available at all times
  • Exercise breaks at safe, designated areas
  • Weather monitoring and route adjustments
  • Daily photo and status updates
  • Immediate notification of any concerns

Emergency Procedures

In case of an emergency during transport, handlers on our platform are trained to:

  1. Immediately assess the pet's condition and ensure their safety
  2. Contact you (the pet owner) to inform you of the situation
  3. Seek veterinary care at the nearest facility if needed
  4. Contact Tail Fleet's 24/7 emergency support line
  5. Document all actions and expenses for your records

All emergency veterinary costs are documented and handled according to our established protocols. The independent handler will keep you informed every step of the way.

Ready to Travel Safely?

Book with confidence knowing you'll be connected with professional handlers.